Delete your account and data

You can ask us to delete your WePet account and the personal data linked to it at any time. There are two ways to do it.

Option 1: in the app

  1. Open WePet and go to your Profile.
  2. Scroll to the bottom of the page.
  3. Tap Delete My Account and confirm.

Option 2: by email

Write to us at ceo@wepetapp.com, ideally from the email address linked to your WePet account, and ask us to delete your account and data.

Email ceo@wepetapp.com

What gets deleted

We delete your profile and the data linked to it, including your pets, photos, health records, behaviour history, posts, comments, messages, reminders and reports, and your sign-in account. This is done in our live systems, usually within 30 days. For more detail, see our Privacy Policy.

Have a WePet Pro subscription? Deleting your account does not cancel it. Cancel it first in Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions.